Shipping policy
Order process and delivery
The order process is simple - once an order is placed the stock is allocated to you the customer. We only use a next day delivery service for all mainland UK destinations. Once the item is shipped you will receive tracking and any other updates via both the chosen courier and the shop app (if subscribed).
The tracking details are also available from your order and account page.
Custom items such as Racefit exhausts have a waiting time of 10 to 14 working days.
Destinations:
We ship worldwide - delivery times vary.
If your country/destination isnt shows at checkout please contact us.
We do not except P.O. box deliveries at this time.
APO/FPO/AE - We are no longer able to accept orders shipping to Military addresses.
Delivery delays can occasionally occur.
UK ROAD AND RACE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
My order should be here by now, but I still don’t have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
- Check your shipping confirmation email for any mistakes in the delivery address
- Ask your local post office if they have your package
- Stop by your neighbours in case the courier left the package with them
If the shipping address was correct, and the package wasn’t left at the post office or at your neighbour's, get in touch with us here with your order number.
If you did find a mistake in your delivery address, we can reship the order if it gets returned to us, but shipping will be at your own cost
